1. Scope
These Terms of Service govern the use of the feedback platform Kovetto operated by Coperte GmbH (hereinafter "Provider"). By registering and using the platform, you agree to these Terms of Service.
2. Service Description
Kovetto provides a platform for capturing visual feedback using screenshots, audio messages, and text comments. The AI-assisted analysis is an additional support feature and does not replace professional consultation.
3. Registration and Account
Use of the platform requires registration with accurate information. You are responsible for keeping your login credentials confidential. In the event of misuse, you are liable for all activities carried out under your account.
4. Public Feedback Links
As a user, you create publicly accessible feedback sessions. You are solely responsible for ensuring that the shared content (screenshots) does not infringe third-party rights or unlawfully disclose personal data.
5. Prohibited Use
It is prohibited to use the platform to share unlawful content, send spam, overload the infrastructure, or exploit security vulnerabilities.
6. Paid Subscriptions
Paid subscriptions are processed via Stripe. The prices displayed at the time of conclusion apply. Billing takes place monthly or annually in advance.
7. Right of Withdrawal (Consumer Rights)
Consumers have a 14-day right of withdrawal from the date of conclusion of contract. Withdrawal may be exercised in text form (email) to [email protected]. The right of withdrawal is excluded once use of a paid subscription has begun.
8. Liability
The Provider's liability is limited to cases of gross negligence or wilful misconduct. For data loss, the Provider is only liable up to the amount of costs that would have been incurred for restoration through regular backups.
9. Data Protection
The processing of personal data is governed by our Privacy Policy. Data is not sold to third parties. All data is hosted on servers within the EU.
10. Term and Termination
Monthly subscriptions may be cancelled at any time and end at the end of the month. Annual subscriptions run for 12 months and renew automatically unless cancelled 30 days before expiry.
11. Changes to These Terms
The Provider reserves the right to amend these Terms of Service at any time. You will be notified by email of material changes. Continued use after notification of a change constitutes acceptance of the new version.
12. Final Provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Place of performance and jurisdiction is Hannover, to the extent permitted by law. Should any individual provisions be invalid, the validity of the remaining provisions is not affected.
Last updated: June 2026 · Coperte GmbH · Kopernikusstraße 14 · 30167 Hannover · [email protected]